1. Definitions
  • ‘Company’ refers to SD Maintenance and Build who act as a finding agent for contractors.
  • ‘Client’ refers to the individual or entity engaging the Company for services.
  • ‘Services’ means the property maintenance, repair, or building work to be performed as specified in the service agreement or estimate.
  • ‘Contract’ refers to the agreement between the Company or assigned contractor and the Client, including the quotation and these Terms and Conditions.
  1. Scope of Work
  • The services provided will be outlined in a written quotation or service agreement. Any additional work outside that scope will require a separate agreement and may incur additional charges.
  1. Quotation and Payment
  • The Company shall provide a written estimate or quotation prior to the commencement of work.
  • The Client agrees to pay the agreed fees in accordance with the payment schedule outlined in the contract.
  • Payment is due upon receipt of the invoice or as stated in the contract.
  • Late payment may incur interest.
  1. Scheduling and Completion
  • The Company will endeavour to commence and complete the work within the agreed timeframe.
  • Delays caused by unforeseen circumstances, access issues, or client failure to provide necessary information, may result in schedule adjustments.
  1. Access, Site Conditions and Permissions
  • The Client shall ensure the Company has safe and unrestricted access to the site during agreed working hours.
  • The Client shall inform the Company of any hazards or restrictions on site.
  • The Client is responsible for obtaining and necessary permissions, permits or approvals required for the works.
  1. Materials and Equipment
  • The Contractor shall supply all necessary materials, tools and equipment unless otherwise specified.
  • The Client shall be responsible for providing any access or utilities required for the work.
  1. Changes to scope of works
  • Any changes to the scope of the work must be agreed upon in writing and may affect the cost and timeline.
  • Additional works will be billed separately.
  1. Health and Safety
  • The Company shall comply with all applicable health and safety laws and regulations.
  • The Client shall cooperate and ensure the safety of personnel on site.
  1. Warranties and Guarantees
  • The Company warrants that the work will be performed to a professional standard.
  • Warranties for materials and workmanship are subject to the manufacturer’s terms and conditions.
  1. Liability
  • The Company shall not be liable for any indirect or consequential damages.
  • The Company’s total liability shall not exceed the total amount paid by the Client for the work.
  1. Cancellation and Termination
  • The client may cancel the contract in writing before work commences, subject to any cancellation fees.
  • The Company reserves the right to cancel the contract if the client breaches terms and conditions or endangers health and safety.
  1. Insurance
  • The Company maintains appropriate insurance coverage for its operations, including Public Liability Insurance.
  1. Confidentiality
  • Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the work.
  1. Entire Agreement
  • The Service Agreement, quotation and these Terms and Conditions constitute the entire agreement between the parties.
  1. Amendments
  • Any amendments to these Terms and Conditions must be made in writing and signed by both parties.